Item Personalization
Orders are processed within 2 to 3 business days.
Shipping time depends on the shipping method selected at checkout:
- Standard: 7–12 business days ($6.99 )
- Priority: 5–8 business days ($19.99)
Item Personalization
Frequently Asked Questions
1. Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and times will vary depending on your location. Visit the Shipping page for more information.
2. How long does it take to receive my order?
- Vietnam: 3–5 business days.
- United States: 7–15 business days.
- Other International Destinations: 7–20 business days, depending on the country.
3. Is the resin surface food-safe?
Yes. We use non-toxic, high-quality epoxy resin that is safe for contact with food. However, it’s best used for serving dry or cold items like cheese, fruit, or pastries. Avoid hot, oily, or acidic foods on the resin side to preserve its clarity and shine.
Visit the Food Safety & Ocean Resin for more information.
4. Can I cut food directly on the resin part of the board?
No. The resin side is purely decorative and not meant for cutting. To protect both your knives and the design, please use the wooden side of the board for cutting.
5. How should I care for my board?
- Hand wash only.
- Dry immediately after cleaning.
- Re-oil the wooden side monthly with food-safe mineral oil or beeswax.
- Avoid soaking or placing in the dishwasher.
Visit the Product Care Guide for more information.
6. Can I request a custom design?
Yes! We accept custom design or gift requests.
Email us with your idea at support@holilto.com — we’d love to bring it to life.
