Terms & Conditions

Welcome to Holilto. These Terms & Conditions (“Terms”) explain the rules that apply when you visit our website, place an order, or use any services provided through our website.

Our website is operated by Holilto Art LLC (“Holilto,” “we,” “us,” or “our”).

By accessing or using holilto.com (the “Website”), you agree to these Terms. If you do not agree with these Terms, please do not use the Website or purchase products from us.

Please also review our Privacy Policy, Shipping Policy, and Return & Refund Policy, which form part of these Terms.

1. Using Our Website

You agree to use our Website only for lawful purposes and in accordance with these Terms.

By using our Website, you confirm that:

  • You are legally able to enter into a binding agreement in your place of residence.

  • The information you provide to us is accurate and complete.

  • You will not use the Website for fraudulent, unlawful, or unauthorized purposes.

  • You will not attempt to interfere with the security, functionality, or operation of the Website.

We reserve the right to restrict or terminate access to our Website if we reasonably believe that these Terms have been violated.

2. Products and Availability

We make every reasonable effort to ensure that product descriptions, photographs, colors, sizes, and other information on our Website are accurate.

However, actual colors may vary depending on your device, screen settings, lighting, or other factors.

Product availability may change at any time. We may:

  • Limit quantities available for purchase.

  • Discontinue products.

  • Change product specifications, descriptions, or pricing.

  • Correct errors in product information.

  • Refuse or cancel an order where necessary.

If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.

3. Prices and Payments

All prices displayed on the Website are shown in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and availability may change without prior notice. Any price change will not affect an order that has already been confirmed, except where an obvious pricing or technical error has occurred.

You agree to provide accurate and complete billing and payment information when placing an order.

Payments are processed through third-party payment providers. We do not directly store your complete payment card information on our servers.

By submitting an order, you authorize us or our payment provider to charge the payment method you provide for the total amount of your purchase, including applicable taxes and shipping charges.

4. Orders and Order Acceptance

Placing an order on our Website does not automatically guarantee that the order will be accepted.

We reserve the right to refuse, limit, or cancel an order for reasonable reasons, including:

  • Product availability.

  • Incorrect pricing or product information.

  • Suspected fraud or unauthorized transactions.

  • Unusual purchasing activity.

  • Orders that appear to be intended for unauthorized resale.

  • Errors in shipping or billing information.

If we make a change to or cancel an order, we may contact you using the email address, phone number, or other contact information provided with your order.

If your payment has already been processed for an order that we cancel, we will issue an appropriate refund.

5. Promotions and Discounts

From time to time, Holilto may offer promotional codes, discounts, free gifts, or other special offers.

Unless otherwise stated:

  • Promotional offers cannot be combined.

  • Promotions may have expiration dates or other conditions.

  • Promotional codes cannot be exchanged for cash.

  • We may correct or cancel a promotion if an obvious error has occurred.

Specific terms provided with a promotion will apply to that promotion.

6. Shipping and Delivery

We ship orders to the destinations listed on our Website.

Estimated shipping and delivery times are provided for guidance only and may vary depending on destination, carrier delays, customs processing, weather, holidays, or other circumstances outside our reasonable control.

Once an order has been handed over to the shipping carrier, tracking information may be provided to you.

Please make sure that your shipping address is accurate and complete when placing an order. We are not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.

For more information, please see our Shipping Policy.

7. Returns and Refunds

We want you to be happy with your purchase.

Returns, exchanges, and refunds are handled according to our Return & Refund Policy, including any applicable eligibility requirements, time limits, and return conditions.

Please review that policy before purchasing if you have questions about returns.

8. Product Information and Errors

We work to keep the information on our Website accurate and up to date. However, occasional errors may occur.

These may include errors involving:

  • Product descriptions.

  • Prices.

  • Promotions.

  • Shipping charges.

  • Availability.

  • Product specifications.

  • Images or other Website content.

We reserve the right to correct such errors and, where appropriate, cancel or adjust affected orders.

If an order is affected by a material error, we will make reasonable efforts to contact you.

9. Intellectual Property

All content on the Website, including but not limited to:

  • Brand names and logos.

  • Product photographs.

  • Product descriptions.

  • Website design.

  • Graphics.

  • Text.

  • Videos.

  • Illustrations.

  • Layout and visual elements.

is owned by or licensed to Holilto and is protected by applicable intellectual property laws.

You may access and use the Website for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our Website or its content without our prior written permission.

10. User Reviews and Content

If you submit a review, photograph, comment, testimonial, or other content to Holilto (“User Content”), you are responsible for ensuring that you have the right to provide that content.

By submitting User Content, you grant Holilto a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that content for purposes related to our business, including marketing and advertising.

For example, this may include displaying a product review or customer photograph on our Website, social media, email marketing, or advertising.

We may remove User Content that we believe is unlawful, misleading, offensive, fraudulent, or otherwise inappropriate.

You must not submit content that:

  • Violates another person's rights.

  • Contains false or misleading information.

  • Infringes copyright, trademark, privacy, or other rights.

  • Contains malicious software.

  • Is unlawful, threatening, abusive, defamatory, or obscene.

You remain responsible for the content you submit.

11. Third-Party Services and Links

Our Website may use or provide access to services operated by third parties, such as payment processors, shipping providers, analytics providers, advertising platforms, or other technology providers.

We do not control third-party services and are not responsible for their independent policies, content, security, or practices.

Our Website may also contain links to third-party websites. These links are provided for convenience and do not mean that Holilto endorses or controls those websites.

Your use of third-party websites is subject to the terms and policies of those third parties.

12. Prohibited Activities

You may not use our Website to:

  • Violate any applicable law or regulation.

  • Commit fraud or facilitate fraudulent transactions.

  • Attempt to gain unauthorized access to our systems.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with the operation or security of the Website.

  • Scrape, crawl, copy, or systematically collect Website content without permission.

  • Collect personal information about other users without authorization.

  • Impersonate another person or provide misleading information.

  • Infringe upon our intellectual property or the rights of others.

  • Use the Website for unauthorized commercial resale or distribution.

  • Engage in any activity that could reasonably harm Holilto, our customers, or our service providers.

We may suspend or terminate access to the Website where we reasonably believe these Terms have been violated.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The Website will always be available or uninterrupted.

  • The Website will be completely free from errors.

  • Information on the Website will always be complete, accurate, or current.

  • The Website will be free from viruses or other harmful components.

Nothing in these Terms is intended to exclude any consumer rights or warranties that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Holilto and its officers, employees, agents, service providers, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or products purchased through the Website.

Where permitted by law, our total liability relating to a particular purchase or claim will not exceed the amount you paid to Holilto for the product or service giving rise to that claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Holilto Art LLC and its officers, employees, agents, contractors, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of the Website.

  • Your violation of another person's rights.

  • Content you submit to the Website.

  • Your fraudulent or unauthorized use of the Website.

16. Privacy

Your use of our Website and the information you provide to us are also governed by our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, and the choices available to you.

17. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update this page to reflect the current Terms. Changes become effective when posted on the Website unless otherwise required by law.

Your continued use of the Website after updated Terms are posted means that you accept the updated Terms.

18. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be waived under the laws applicable to you as a consumer.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Holilto regarding your use of the Website and your purchases from us.

If we do not immediately enforce a provision of these Terms, that does not mean that we waive our right to enforce it later.

21. Contact Us

If you have any questions about these Terms, please contact us:

Email: support@holilto.com

We’re happy to help with questions about our Website, products, orders, or policies.

— The Holilto Team